LEGAL & TRUST
Trust Centre
Privacy, transparency, consumer protection, accessibility and security documents for See The World Travel (Pty) Ltd.
Privacy & POPIA NoticeHow See The World Travel handles personal informationWebsite Terms of UseTerms governing seetheworld.co.zaPAIA Manual - Private BodyPrepared in terms of section 51 of the Promotion of Access to Information Act 2 of 2000, as amendedAccessibility StatementOur commitment to accessible travel information and digital serviceTrust CentrePrivacy, security, transparency and traveller protectionCookie & Tracking NoticeHow browser storage, sessions and analytics are handledDirect Marketing & Communications NoticeConsent, customer communications and opt-out handlingBooking Terms & Traveller ResponsibilitiesOperational terms for travel planning and confirmed servicesCancellation, Amendment & Refund PolicyHow changes, supplier charges and refunds are handledComplaints & Dispute Resolution ProcedureHow service concerns are received, investigated and resolvedSecurity & Trust StatementPublic description of the See The World Travel security architectureTravel Document Handling & Secure Vault PolicyHandling passports, visas, identity records and confirmationsPayment Security & Hosted Payment PolicyProtecting payment information and limiting card-data exposureData Retention & Secure Deletion ScheduleHow long information is kept and when it is removedSecurity Incident & POPIA Compromise Response ProcedureContainment, evidence, notification and recovery